Returns and refunds

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:

[email protected]

Your order number
‪(224) 698-1109‬

Photos of the damaged or incorrect item
Packaging photos

We will review your request and work to resolve the issue promptly.

✨ Shipping Issues

Once packages are shipped, Heritage Glow Beauty and Spa is not responsible for lost, stolen, delayed, or marked-as-delivered packages. Please contact the shipping carrier directly for assistance.

✨ Order Cancellations

Orders cannot be canceled once they have been processed or shipped.

✨ By Purchasing From Our Store

You acknowledge and agree to this policy when placing an order through our website.

Thank you for supporting Heritage Glow Beauty and Spa 💕

We appreciate your business and look forward to helping you glow differently.